Ladybird Communications

Collaboration centre

Don’t interrupt your work to take a call. With Microsoft Teams Telephony, you can voice call, message, video chat and file share, all from one smart app.

Smart calling

Benefit from the power of AI, with integrated, innovative calling experiences and partner solutions in Microsoft Teams Phone.

Flexibility

Microsoft Teams Telephony is compatible with any smart device your team may need to work on. Connect from anywhere; the world is your oyster.

User-friendliness

Ladybird will set up Microsoft Teams Telephony for you, and demonstrate ease of management through the Teams admin centre. If you need additional assistance, we’re always available.

"Ladybird Communications has consistently delivered an exceptional standard of service in administering our Microsoft Teams telephony system. During a period of significant growth, including several acquisitions, their team ensured the seamless integration and setup of new users with remarkable efficiency and minimal disruption.

Their responsiveness and turnaround times are outstanding. Whether addressing day-to-day queries or more complex requirements, Ladybird Communications always provides swift and effective resolutions. Their professionalism and reliability have earned our full trust.

Thanks to their expertise and proactive support, our communications infrastructure has remained robust and scalable. I would not hesitate to recommend Ladybird Communications to any organisation seeking a dependable and highly capable telephony partner."

Chris Steenkamp – Head of Information Technology, BKL

Conferencing

Get the entire team together with audio and video conferencing. Microsoft Phone’s dial-in capabilities gives you the flexibility to connect with anyone, inside or outside of your business.

Direct routing

Microsoft Teams Telephony lets you make calls using your existing telecoms provider (that’s us!). We ensure that you can leverage the potential of Microsoft Teams Telephony without sacrificing our innovative solutions.

Call management

Maintain full control of your communications
and calls through the Cloud, with do not disturb, voicemail, delegation and reverse number lookup features. With Ladybird Communications, connectivity is on your terms.

Call queues

Microsoft Teams Telephony lets you customise and tailor the incoming call experience. Set up shared voicemails, create custom greetings and play music for callers on hold: everything is in your hands.

Unified communications

With Microsoft Teams Phone, you can integrate business voice calling with your contact centre operations software. Integrate seamlessly with Ladybird Communication’s existing telecoms services.

Automatic answering

Answer and route calls automatically by setting parameters based on time zone, language or availability. Take the hassle out of call management with Microsoft Teams Telephony
and Ladybird Communications.

Powerful Boardroom Features

Microsoft Teams Rooms solutions cater for all sizes of Meeting Rooms

With the Microsoft Teams Rooms feature, your business benefits from powerful collaboration tools, no matter where your teams are based or what device they’re connecting from. By using high-quality Yealink hardware, we ensure a seamless and professional meeting experience – combining intuitive Microsoft Teams functionality with reliable, easy-to-use devices. Here are some of the superb features your business can benefit from.