As experts in communications we offer bespoke systems that will streamline your business communications. We will design, build, install and maintain a communications package that is perfect for your particular business or home needs.Get in touch
Having gained valuable experience across the sector over many years we have been able to come to the aid of new and existing businesses and put together solid proposals to take a business forward in its growth and more importantly its productivity.
We can provide both IP and digital telephone systems which can be connected to traditional analogue, ISDN or SIP Trunks.
Ladybird Communications are a Mitel approved partner and we deal directly with Mitel to ensure we provide the highest level of support to our customers.
In today’s competitive business environment, the ability to quickly and effectively connect with customers, partners, staff and suppliers is critical to delivering success to your business. Whether you need a communications solution that supports digital handsets that can re-use existing wiring, or one that provides your business with access to the latest in IP phones and productivity enhancing applications, or even one that provides mobility solutions to support your employees on the go, the Mitel MiVoice Office 250 is the answer.
With the Mitel MiVoice Office 250 being designed specifically with small and medium-sized businesses in mind. It provides the ability to connect employees from every location, to help increase business productivity and streamline customer interactions; all the while helping to lower your communication costs.
As a business evolves so should one of the most important business tools you own – your communications solution. The MiVoice Office 250 provides exactly that. It is built on a scalable, digital-IP platform that combines the best of IP telephony and traditional digital-based phone system architectures. What this provides is the ability for you to deploy a communications solution that can easily address your current and future needs.
It allows you to easily take advantage of re-using your existing wiring, greatly reducing the costs of deploying a new communications solution, while still allowing you to benefit from powerful IP-based functionality, such as SIP Trunking, remotely located phones, mobile twinning, etc.
The Mitel MiVoice Office 250 has additional products and solutions that can be added at an additional cost and can help increase business productivity.
Mitel’s MiVoice Office Call Recorder enables your company to quickly capture, archive, organize, playback and share voice documents. You will be empowered to instantaneously review call handling performance to ensure adherence to best practises, improve customer experience and quickly access recordings to resolve customer disputes.Learn about Call Recording
The Mitel MiVoice 250 Office system includes a basic embedded reporting to provide Basic Historical Call Reporting for phones, hunt groups, mailboxes, trunks, etc. The system stores up to seven days of call data and reports are delivered through the System Administration and Diagnostics client. This feature-rich interface allows for graphical representation and quick filtering of data. Most reports allow for viewing individual days or all seven days at once. Report data can easily be exported for further analysis with external tools such as Microsoft Excel.
Mitel’s MiVoice Office Call Reporter brings a range of call performance and management reports to the MiVoice Office Application Suite. It provides access to all the historical call data stored within the system which can be used to deliver complete visibility of how the telephone system is used and how users are performing. In its simplest form, the system provides access to Call Lists which document each call made and its route through the telephone system including internal calls and transferred call segments. When the full Call Reporting is licensed, traffic can be analysed in multiple ways which when combined with the type of data stored on each call and the advanced filtering options available, make for a truly powerful call analysis solution.
Mitel Phone Manager makes day to day office communications simple by giving users complete control over their telephone. Not only does this reduce the need for training but also means users can make the most effective use of their time.
The Mitel MiVoice 250 Office system is supplied with 8 x Phone Manager Software Licenses that provides users with an on-screen DSS Console, enabling them to see the status of specific extensions within the building. It also provides a personal call log and on-screen directory for users and enables click to dial abilities for numbers that are presented in emails, word documents and internet pages. Receptions can use the Phone Manager in place of a traditional DSS Console, ideally as part of a dual screen desktop setup or can be used on a single screen as well.
MiVoice Office 250 Attendant Console creates a user-friendly call processing environment, allowing operators or anyone else in the office to quickly and efficiently process and route calls. Offices without a dedicated receptionist will benefit from these robust multi-tasking capabilities because anyone can answer the phone and handle a call without undue interruption from their work.
Installed onto a PC, the software provides anyone with a real-time view of all company extensions and enables them to manage inbound calls at the click of a mouse. The Operator Console displays the status of all extensions, the number of voicemails in a mailbox, and even provides reception with the ability to control extensions on-screen. The console can be used instead of the ‘busy lamp field’ or as a compliment to it.
The Mitel MiVoice Conference Phone makes conference calls clear, easy and efficient. Combining high-definition audio capabilities with 16 microphones that automatically focus towards the person talking, the Conference Phone helps to minimize side conversation pickup and increases speaker clarity.
The conference phone also has a large touch screen display with embedded collaboration services and Web browser, so participants can access, view and collaborate, and drive in-room presentations – without the need for a dedicated PC in the room. Not only is the MiVoice Conference phone easy to use, setup is as simple as any other IP/SIP phone.
A SIP trunk (Session Initiation Protocol) is a facility that allows the placing of outbound calls and the receiving of inbound calls using an internet connection, rather than using an ISDN Line. When set up, SIP trunking will offer you excellent voice quality, meaning that you and your customers will experience a first-rate service.
Our SIP trunking service is inexpensive per channel and more flexible in how and where geographic telephone numbers can be used. Once you’ve got your number, you can take it with you if you move. Numbers can be quickly and easily diverted to a different site or number meaning that, in the event of a disaster, your telecoms can be back up and running in minutes.
Hosted Telephony is a virtual phone system that delivers high definition calls over an internet connection. Being virtual you can gain access to advanced telephone features without the costly investment or maintenance of a traditional phone system. Hosted services enable businesses to work smarter, faster and on the move, whilst driving down telephony costs.Learn about Hosted VOIP
We can supply a wide range of accessories and extras for your phone systems.Accessories and extras
If you would like further information on the Mitel MiVoice 250 Office System or if you are looking for a cost-effective solution where we can supply second hand systems, why not contact our expert team who will be happy to discuss your requirements.
View the full range of services that we offer at Ladybird Communications.View our services
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